{"id":2501,"date":"2022-01-08T20:11:03","date_gmt":"2022-01-08T19:11:03","guid":{"rendered":"https:\/\/layagroup.de\/laya-solutions\/"},"modified":"2026-05-18T09:18:39","modified_gmt":"2026-05-18T07:18:39","slug":"laya-solutions","status":"publish","type":"page","link":"https:\/\/layagroup.de\/en\/laya-solutions\/","title":{"rendered":"LAYA Solutions"},"content":{"rendered":"\n<div id=\"ueber-laya-solutions\" class=\"wp-block-group hero-type-2 is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-cover is-light has-custom-content-position is-position-top-left has-white-color has-text-color\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1281\" class=\"wp-block-cover__image-background wp-image-1655\" alt=\"\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/bg-stage-solutions.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/bg-stage-solutions.jpg 1920w, https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/bg-stage-solutions-300x200.jpg 300w, https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/bg-stage-solutions-1024x683.jpg 1024w, https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/bg-stage-solutions-768x512.jpg 768w, https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/bg-stage-solutions-1536x1025.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"148\" height=\"30\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/logo-laya-solutions-white-1.png\" alt=\"\" class=\"wp-image-1653\" style=\"width:114px;height:undefinedpx\"\/><\/figure>\n\n\n\n<h1 class=\"wp-block-heading\">About LAYA Solutions<\/h1>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group content-offset is-content-justification-left is-layout-constrained wp-container-core-group-is-layout-6c443457 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--75);margin-bottom:var(--wp--preset--spacing--75);padding-top:0\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--300);padding-bottom:var(--wp--preset--spacing--20)\">\n<h2 class=\"wp-block-heading\">Smart Data Platform + intelligent consulting x operational excellence = LAYA Solutions.<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-top:0;margin-bottom:0;padding-bottom:0;padding-left:var(--wp--preset--spacing--300)\">\n<p class=\"wp-block-paragraph\">LAYA Solutions stands for intelligent, data-based retail solutions. With our LAYA Smart Data Platform, we offer an end-to-end solution for intelligent customer data management \u2013 as well as operational services and consulting in the areas of CRM management, campaign management and analytics, and data-driven marketing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our teams give retailers the opportunity to optimise their business models on the basis of data backed by cutting-edge technologies and expert know-how. The upshot: a highly personalised, integrated channel experience for the customer \u2013 and for the retailer the opportunity to fully tap customer data potential.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div id=\"smart-data-platform\" class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center has-xx-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--75);margin-bottom:var(--wp--preset--spacing--75)\">The LAYA Smart Data Platform<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group columns-with-popup-main-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group has-white-color has-primary-background-color has-text-color has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:235px\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center has-white-color has-text-color has-heading-font-family is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">The service portfolio is built around the LAYA Smart Data Platform for modern data-driven marketing and advanced analytics. The Smart Data Platform provides retailers with a 360 degree customer view and provides the technical foundation for intelligent customer interactions and automated operative processes<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As an end-to-end solution between data sources and customer touch points, the LAYA Smart Data Platform optimises the entire value creation process of customer data. We combine \u2013 clean up \u2013 standardise \u2013 refine \u2013 activate and monetise your customer data and create unique cross-channel customer experiences.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div id=\"premium-lottie-a799523fe438\" class=\"wp-block-premium-lottie premium-lottie-wrap premium-lottie-a799523fe438\"><div class=\"premium-lottie-animation premium-lottie-svg\" data-lottieurl=\"https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/SolutionsAnimatedIcon.json\" data-trigger=\"viewport\" data-start=\"0\" data-end=\"100\" data-speed=\"1\" data-loop=\"false\" data-render=\"svg\" data-reverse=\"false\" data-scrollspeed=\"4\"><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"leistungsmodule\" style=\"margin-top:var(--wp--preset--spacing--75);margin-bottom:0\">Smart Data Platform service modules Data Foundation<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group columns-with-popup-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n        <div class=\"columns-with-popup-wrapper\">\n        <div class=\"columns-with-popup\">\n                            <a href=\"#block_8c355097f3bc5be0c7907f8527c97f8b-1\" class=\"open-popup\" style=\"background-color: #007e7d; color: #fff\" data-background-color=\"#007e7d\">\n                                            <h3>Data Foundation<\/h3>\n                    \n                    <span class=\"bottom-area\">\n                                                    <img decoding=\"async\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/icon-solutions-platform-data-foundation.svg\" alt=\"\" \/>\n                        \n                                                    <p class=\"description\">Our modular and flexible data platform forms the basis for rapid analyses and generating marketing potentials.<\/p>\n                        \n                        <p><strong>Learn more<\/strong><\/p>\n                    <\/span>\n                <\/a>\n                            <a href=\"#block_8c355097f3bc5be0c7907f8527c97f8b-2\" class=\"open-popup\" style=\"background-color: #279191; color: #fff\" data-background-color=\"#279191\">\n                                            <h3>Customer Master<\/h3>\n                    \n                    <span class=\"bottom-area\">\n                                                    <img decoding=\"async\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/icon-solutions-platform-customer-master.svg\" alt=\"\" \/>\n                        \n                                                    <p class=\"description\">Our 360\u00b0 CRM system for a holistic customer view<\/p>\n                        \n                        <p><strong>Learn more<\/strong><\/p>\n                    <\/span>\n                <\/a>\n                            <a href=\"#block_8c355097f3bc5be0c7907f8527c97f8b-3\" class=\"open-popup\" style=\"background-color: #4da6a4; color: #fff\" data-background-color=\"#4da6a4\">\n                                            <h3>Loyalty<\/h3>\n                    \n                    <span class=\"bottom-area\">\n                                                    <img decoding=\"async\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/icon-solutions-platform-loyalty.svg\" alt=\"\" \/>\n                        \n                                                    <p class=\"description\">Maximise customer loyalty and engagement with couponing and CRM<\/p>\n                        \n                        <p><strong>Learn more<\/strong><\/p>\n                    <\/span>\n                <\/a>\n                            <a href=\"#block_8c355097f3bc5be0c7907f8527c97f8b-4\" class=\"open-popup\" style=\"background-color: #7ebebf; color: #007e7d\" data-background-color=\"#7ebebf\">\n                                            <h3>Analytical Marketing<\/h3>\n                    \n                    <span class=\"bottom-area\">\n                                                    <img decoding=\"async\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/icon-solutions-platform-analytical-marketing.svg\" alt=\"\" \/>\n                        \n                                                    <p class=\"description\">Our analytics and reporting products for the right insights<\/p>\n                        \n                        <p><strong>Learn more<\/strong><\/p>\n                    <\/span>\n                <\/a>\n                            <a href=\"#block_8c355097f3bc5be0c7907f8527c97f8b-5\" class=\"open-popup\" style=\"background-color: #b1d9d8; color: #007e7d\" data-background-color=\"#b1d9d8\">\n                                            <h3>Behavioral Marketing<\/h3>\n                    \n                    <span class=\"bottom-area\">\n                                                    <img decoding=\"async\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/icon-solutions-platform-behavioural-marketing.svg\" alt=\"\" \/>\n                        \n                                                    <p class=\"description\">Optimise paid activities and monetise reach through Programmatic Advertising Services<\/p>\n                        \n                        <p><strong>Learn more<\/strong><\/p>\n                    <\/span>\n                <\/a>\n                    <\/div>\n\n                    <div class=\"overlay-item\" id=\"block_8c355097f3bc5be0c7907f8527c97f8b-1\" style=\"background-color: #007e7d; color: #fff\">\n                <div class=\"overlay-wrapper\">\n                    <div class=\"overlay-left\">\n                                                    <img decoding=\"async\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/icon-solutions-platform-data-foundation.svg\" alt=\"\" \/>\n                        \n                                                    <h3>Data Foundation<\/h3>\n                        \n\n                                                    <p>Mit unserer modularen und flexiblen Datenplattform schaffen wir die Basis f\u00fcr schnelle Analysen und die Generierung von Marketingpotenzialen.<\/p>\n                                            <\/div>\n                                            <div class=\"overlay-right\">\n                            <button class=\"popup-close\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"50\" height=\"50\" viewBox=\"0 0 50 50\"><g id=\"Gruppe_3255\" data-name=\"Gruppe 3255\" transform=\"translate(-185 -769)\"><rect id=\"Rechteck_1148\" data-name=\"Rechteck 1148\" width=\"50\" height=\"50\" rx=\"25\" transform=\"translate(185 819) rotate(-90)\" fill=\"#33393b\"><\/rect><line id=\"Linie_1362\" data-name=\"Linie 1362\" y1=\"20.404\" x2=\"20.828\" transform=\"translate(220.604 804.201) rotate(180)\" stroke=\"#fff\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"3\"><\/line><line id=\"Linie_1363\" data-name=\"Linie 1363\" x1=\"20.828\" y1=\"20.404\" transform=\"translate(220.604 804.201) rotate(180)\" stroke=\"#fff\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"3\"><\/line><\/g><\/svg><\/button>\n                            <h4>Unsere Leistungen im \u00dcberblick:<\/h4>\n<ul>\n<li>Schnelles Onboarding von neuen Kunden und Datent\u00f6pfen<\/li>\n<li>Flexible Daten-Import und -Export Standards<\/li>\n<li>Realtime API Framework zur Integration von Echtzeitdaten<\/li>\n<li>Batch-Framework zum Import von Filebasierten Daten<\/li>\n<li>Cloudbasierter Ansatz<\/li>\n<li>GDPR-konforme Architektur und Standards<\/li>\n<li>Einheitliches Datenmodell mit Fokus auf die Bildung eines Golden Records<\/li>\n<li>Analytische Basisleistungen out-of-the-box (Scoring Engine, Segmentierungen, Recommendation-Engine)<\/li>\n<\/ul>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n                    <div class=\"overlay-item\" id=\"block_8c355097f3bc5be0c7907f8527c97f8b-2\" style=\"background-color: #279191; color: #fff\">\n                <div class=\"overlay-wrapper\">\n                    <div class=\"overlay-left\">\n                                                    <img decoding=\"async\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/icon-solutions-platform-customer-master.svg\" alt=\"\" \/>\n                        \n                                                    <h3>Customer Master<\/h3>\n                        \n\n                                                    <p>Unser 360\u00b0 Customer Master \u2013 als operatives CRM System, aber auch in der analytischen Plattform \u2013 erm\u00f6glicht uns eine ganzheitliche Sicht auf den Kunden \u00fcber alle Kan\u00e4le und Datenpunkte hinweg. Gleichzeitig schaffen wir durch die Verkn\u00fcpfung von CRM-, Core-, Transaktions-, Kampagnen- und Click-Daten in einem Omni-Channel-Ansatz eine einheitliche Sicht auf den Kunden. Und das schon heute mit \u00fcber 5 Billionen Datens\u00e4tzen zu \u00fcber 20 Mio. Kunden.<\/p>\n                                            <\/div>\n                                            <div class=\"overlay-right\">\n                            <button class=\"popup-close\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"50\" height=\"50\" viewBox=\"0 0 50 50\"><g id=\"Gruppe_3255\" data-name=\"Gruppe 3255\" transform=\"translate(-185 -769)\"><rect id=\"Rechteck_1148\" data-name=\"Rechteck 1148\" width=\"50\" height=\"50\" rx=\"25\" transform=\"translate(185 819) rotate(-90)\" fill=\"#33393b\"><\/rect><line id=\"Linie_1362\" data-name=\"Linie 1362\" y1=\"20.404\" x2=\"20.828\" transform=\"translate(220.604 804.201) rotate(180)\" stroke=\"#fff\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"3\"><\/line><line id=\"Linie_1363\" data-name=\"Linie 1363\" x1=\"20.828\" y1=\"20.404\" transform=\"translate(220.604 804.201) rotate(180)\" stroke=\"#fff\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"3\"><\/line><\/g><\/svg><\/button>\n                            <h4>Unsere Leistungen im \u00dcberblick:<\/h4>\n<ul>\n<li>Identity &amp; Access Management \u00fcber Kan\u00e4le &amp; Datenquellen<\/li>\n<li>\u00dcbergreifendes Consent Management<\/li>\n<li>Flexibles Datenmodell f\u00fcr 360\u00b0 Kundensicht<\/li>\n<li>Customer Service Center Frontend (CRM)<\/li>\n<li>Integration von analytischen Scores &amp; Modellen am Kunden<\/li>\n<li>GDPR-konforme Architektur und Standards<\/li>\n<\/ul>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n                    <div class=\"overlay-item\" id=\"block_8c355097f3bc5be0c7907f8527c97f8b-3\" style=\"background-color: #4da6a4; color: #fff\">\n                <div class=\"overlay-wrapper\">\n                    <div class=\"overlay-left\">\n                                                    <img decoding=\"async\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/icon-solutions-platform-loyalty.svg\" alt=\"\" \/>\n                        \n                                                    <h3>Loyalty<\/h3>\n                        \n\n                                                    <p>Mit \u00fcber 27 Millionen Transaktionen sind wir Experten, wenn es darum geht, mit Loyalty, Couponing und CRM Potentiale bei Kundenloyalit\u00e4t und -Engagement zu nutzen.<\/p>\n                                            <\/div>\n                                            <div class=\"overlay-right\">\n                            <button class=\"popup-close\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"50\" height=\"50\" viewBox=\"0 0 50 50\"><g id=\"Gruppe_3255\" data-name=\"Gruppe 3255\" transform=\"translate(-185 -769)\"><rect id=\"Rechteck_1148\" data-name=\"Rechteck 1148\" width=\"50\" height=\"50\" rx=\"25\" transform=\"translate(185 819) rotate(-90)\" fill=\"#33393b\"><\/rect><line id=\"Linie_1362\" data-name=\"Linie 1362\" y1=\"20.404\" x2=\"20.828\" transform=\"translate(220.604 804.201) rotate(180)\" stroke=\"#fff\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"3\"><\/line><line id=\"Linie_1363\" data-name=\"Linie 1363\" x1=\"20.828\" y1=\"20.404\" transform=\"translate(220.604 804.201) rotate(180)\" stroke=\"#fff\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"3\"><\/line><\/g><\/svg><\/button>\n                            <h4>Unsere Leistungen im \u00dcberblick:<\/h4>\n<ul>\n<li>TRX &#038; Customer based Loyalty Rating Engine<\/li>\n<li>Real-Time Earn &#038; Burn mit Punkten<\/li>\n<li>Bonifizierung f\u00fcr Warenk\u00f6rbe\/ Einzelartikel\/ Warenausschl\u00fcsse<\/li>\n<li>Flexible Couponing Engine inklusive Personalisierungsfunktion<\/li>\n<li>Personalisiertes Loyalty-Konto &#038; Coupon Center<\/li>\n<li>Rundungsregeln &#038; Kulanzprozesse<\/li>\n<li>Automatisierte Verarbeitung von Retouren &#038; R\u00fcckzahlungen<\/li>\n<li>Flexible &#038; multiple Statuslevel Qualifizierungsregeln<\/li>\n<li>Multipartner-Anbindung (z.B. wechselseitiges Earn &#038; Burn)<\/li>\n<\/ul>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n                    <div class=\"overlay-item\" id=\"block_8c355097f3bc5be0c7907f8527c97f8b-4\" style=\"background-color: #7ebebf; color: #007e7d\">\n                <div class=\"overlay-wrapper\">\n                    <div class=\"overlay-left\">\n                                                    <img decoding=\"async\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/icon-solutions-platform-analytical-marketing.svg\" alt=\"\" \/>\n                        \n                                                    <h3>Analytical Marketing<\/h3>\n                        \n\n                                                    <p>Unsere Analytics- und Reporting-Produkte sind die Basis f\u00fcr die Operationalisierung von Smart Retail und Data-Driven Marketing. Sie geben uns die n\u00f6tigen Insights, um personalisierte Kampagnen zu konzipieren und so die Kundeninteraktion zu optimieren. Wir versenden jeden Monat \u00fcber 80 Millionen automatisierte E-Mails an \u00fcber 18 Millionen aktive E-Mail-Accounts.<\/p>\n                                            <\/div>\n                                            <div class=\"overlay-right\">\n                            <button class=\"popup-close\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"50\" height=\"50\" viewBox=\"0 0 50 50\"><g id=\"Gruppe_3255\" data-name=\"Gruppe 3255\" transform=\"translate(-185 -769)\"><rect id=\"Rechteck_1148\" data-name=\"Rechteck 1148\" width=\"50\" height=\"50\" rx=\"25\" transform=\"translate(185 819) rotate(-90)\" fill=\"#33393b\"><\/rect><line id=\"Linie_1362\" data-name=\"Linie 1362\" y1=\"20.404\" x2=\"20.828\" transform=\"translate(220.604 804.201) rotate(180)\" stroke=\"#fff\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"3\"><\/line><line id=\"Linie_1363\" data-name=\"Linie 1363\" x1=\"20.828\" y1=\"20.404\" transform=\"translate(220.604 804.201) rotate(180)\" stroke=\"#fff\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"3\"><\/line><\/g><\/svg><\/button>\n                            <h4>Unsere Leistungen im \u00dcberblick:<\/h4>\n<ul>\n<li>Out-of-the-box Customer Analytics (Scoring Engine, Segmentierung &amp; Forecasting)<\/li>\n<li>Standard Dashboards &amp; Ad hoc Reportings<\/li>\n<li>Multidimensionale Treiberbaumanalysen<\/li>\n<li>Customer Churn Prediction<\/li>\n<li>Product Recommendations<\/li>\n<li>Predictive Inventory Management<\/li>\n<li>Product Lifecycle Management<\/li>\n<li>Vollautomatisierte Kampagnenstrecken<\/li>\n<li>Automatisiertes Multichannel Kampagnenreporting<\/li>\n<li>360\u00b0 Campaign Management Suite<\/li>\n<li>Einbindung von Analytics in den Kampagnen-Management Prozess<\/li>\n<\/ul>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n                    <div class=\"overlay-item\" id=\"block_8c355097f3bc5be0c7907f8527c97f8b-5\" style=\"background-color: #b1d9d8; color: #007e7d\">\n                <div class=\"overlay-wrapper\">\n                    <div class=\"overlay-left\">\n                                                    <img decoding=\"async\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2021\/12\/icon-solutions-platform-behavioural-marketing.svg\" alt=\"\" \/>\n                        \n                                                    <h3>Behavioral Marketing<\/h3>\n                        \n\n                                                    <p>Optimieren Sie Ihre Paid Aktivit\u00e4ten und monetarisieren Sie Ihre eigene Reichweite mit unseren Online &#038; Programmatic Advertising Services. Durch unsere Customer Insights verbessern wir das Targeting f\u00fcr Paid Media und sch\u00f6pfen die Preisbereitschaft Ihrer Kunden maximal aus. Durch Zentralisierung, Automatisierung und KI-gesteuerte Echtzeit-Optimierung maximieren wir die Effizienz Ihrer Vermarktungsaktivit\u00e4ten.<\/p>\n                                            <\/div>\n                                            <div class=\"overlay-right\">\n                            <button class=\"popup-close\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"50\" height=\"50\" viewBox=\"0 0 50 50\"><g id=\"Gruppe_3255\" data-name=\"Gruppe 3255\" transform=\"translate(-185 -769)\"><rect id=\"Rechteck_1148\" data-name=\"Rechteck 1148\" width=\"50\" height=\"50\" rx=\"25\" transform=\"translate(185 819) rotate(-90)\" fill=\"#33393b\"><\/rect><line id=\"Linie_1362\" data-name=\"Linie 1362\" y1=\"20.404\" x2=\"20.828\" transform=\"translate(220.604 804.201) rotate(180)\" stroke=\"#fff\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"3\"><\/line><line id=\"Linie_1363\" data-name=\"Linie 1363\" x1=\"20.828\" y1=\"20.404\" transform=\"translate(220.604 804.201) rotate(180)\" stroke=\"#fff\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"3\"><\/line><\/g><\/svg><\/button>\n                            <h4>Unsere Leistungen im \u00dcberblick:<\/h4>\n<ul>\n<li>Programmatic Module im Bereich Demand &amp; Supply Side<\/li>\n<li>Demand Side Platform: Technologie f\u00fcr auktionsbasierten Einkauf von Werbepl\u00e4tzen<\/li>\n<li>Supply Side Platform: Technologie zum Vertrieb von Werbepl\u00e4tzen<\/li>\n<li>Vollautomatische Kampagnenbuchung, Aussteuerung und Abrechnung<\/li>\n<li>Verkn\u00fcpfung von CRM, Loyalty &amp; anonymen Cookiedaten<\/li>\n<li>Programmatic Module as a Service (auf Wunsch)<\/li>\n<\/ul>\n                        <\/div>\n                                    <\/div>\n            <\/div>\n            <\/div>\n    <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group bottom-columns-with-popup-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Our guiding principles:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Flexible and modular architecture<\/li>\n\n\n\n<li>High scalability<\/li>\n\n\n\n<li>100% cloud-based<\/li>\n\n\n\n<li>Designed by experts for experts<\/li>\n\n\n\n<li>Very user-friendly modules<\/li>\n\n\n\n<li>Strong focus on IT security and GDPR directives<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Your benefits:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fast and seamless channel\/system connection via easily integrated API framework<\/li>\n\n\n\n<li>Benefit from the expertise of industry leaders<\/li>\n\n\n\n<li>Maximum source code control<\/li>\n\n\n\n<li>Faster, more agile thanks to standardisation and harmonisation<\/li>\n\n\n\n<li>State-of-the-art platform in line with the latest tech standards<\/li>\n\n\n\n<li>Out-of-the-box use of analytical products and modules such as scoring engines, segmentation<\/li>\n\n\n\n<li>All customer accounts on one platform<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"success-stories\" class=\"wp-block-group has-white-color has-green-background-color has-text-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n            <div class=\"slider-wrapper slider-type-slider slider-content-align-top nav-position-default \">\n            <div class=\"slider-init\">\n                                        <div class=\"slider-item slider-item-slider\">\n                                                        <div class=\"wp-block-media-text is-stacked-on-mobile\">\n                                <figure class=\"wp-block-media-text__media\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"9120\" height=\"5164\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/HolidayCheck-Club.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/HolidayCheck-Club.jpg 9120w, https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/HolidayCheck-Club-300x170.jpg 300w, https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/HolidayCheck-Club-1024x580.jpg 1024w, https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/HolidayCheck-Club-768x435.jpg 768w, https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/HolidayCheck-Club-1536x870.jpg 1536w\" sizes=\"auto, (max-width: 9120px) 100vw, 9120px\" \/>                                <\/figure>\n\n                                <div class=\"wp-block-media-text__content\">\n                                    <h3 class=\"wp-block-heading\">HolidayCheck: Strategic Loyalty Concept &#038; Implementation<\/h3>\n                                    <p>HolidayCheck pursued the goal of strengthening its customer loyalty strategy through a dedicated loyalty program and converting occasional website visitors into returning customers. Together with LAYA, a data-driven loyalty framework was developed, featuring clearly defined benefits, validated business cases, and legally compliant implementation. A scalable data architecture enables advanced scoring and AI-driven optimization. The tailored program successfully went live after just four months.<\/p>\n\n                                                                    <\/div>\n                            <\/div>\n                                            <\/div>\n                                        <div class=\"slider-item slider-item-slider\">\n                                                        <div class=\"wp-block-media-text is-stacked-on-mobile\">\n                                <figure class=\"wp-block-media-text__media\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"730\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2022\/01\/visual-solutions-story-galeria-card.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/layagroup.de\/wp-content\/uploads\/2022\/01\/visual-solutions-story-galeria-card.jpg 1024w, https:\/\/layagroup.de\/wp-content\/uploads\/2022\/01\/visual-solutions-story-galeria-card-300x214.jpg 300w, https:\/\/layagroup.de\/wp-content\/uploads\/2022\/01\/visual-solutions-story-galeria-card-768x548.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>                                <\/figure>\n\n                                <div class=\"wp-block-media-text__content\">\n                                    <h3 class=\"wp-block-heading\">Optimising business performance through loyalty<\/h3>\n                                    <p>Following in-depth analysis of the GALERIA customer programme figures, measures to increase programme activity were adopted as the main optimisation tool for increasing turnover and frequency per customer. The Smart Data Platform loyalty module was to be used to monetise members of the programme and to expand reach as a basis for direct marketing campaigns.<\/p>\n\n                                                                    <\/div>\n                            <\/div>\n                                            <\/div>\n                                        <div class=\"slider-item slider-item-slider\">\n                                                        <div class=\"wp-block-media-text is-stacked-on-mobile\">\n                                <figure class=\"wp-block-media-text__media\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"2369\" height=\"1967\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/Bild2.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/Bild2.png 2369w, https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/Bild2-300x249.png 300w, https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/Bild2-1024x850.png 1024w, https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/Bild2-768x638.png 768w, https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/Bild2-1536x1275.png 1536w, https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/Bild2-2048x1700.png 2048w\" sizes=\"auto, (max-width: 2369px) 100vw, 2369px\" \/>                                <\/figure>\n\n                                <div class=\"wp-block-media-text__content\">\n                                    <h3 class=\"wp-block-heading\">Agentic AI: Talk to your data with the LAYA Factbot<\/h3>\n                                    <p>Many teams struggle to access complex data quickly and independently. With the LAYA Factbot, LAYA enables conversational analytics using natural language. Directly from existing data sources. Users receive instant answers, visualizations, or reports without requiring BI tools or data expertise. The AI-powered solution democratizes data access, breaks down silos, and accelerates informed decision-making across the entire organization.<\/p>\n\n                                                                    <\/div>\n                            <\/div>\n                                            <\/div>\n                                        <div class=\"slider-item slider-item-slider\">\n                                                        <div class=\"wp-block-media-text is-stacked-on-mobile\">\n                                <figure class=\"wp-block-media-text__media\">\n                                    <img loading=\"lazy\" decoding=\"async\" width=\"1272\" height=\"1167\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/Payaback.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/Payaback.png 1272w, https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/Payaback-300x275.png 300w, https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/Payaback-1024x939.png 1024w, https:\/\/layagroup.de\/wp-content\/uploads\/2026\/05\/Payaback-768x705.png 768w\" sizes=\"auto, (max-width: 1272px) 100vw, 1272px\" \/>                                <\/figure>\n\n                                <div class=\"wp-block-media-text__content\">\n                                    <h3 class=\"wp-block-heading\">GALERIA x PAYBACK: Synchronized Loyalty &#038; System Launch<\/h3>\n                                    <p>For the synchronized launch of PAYBACK at GALERIA, LAYA was responsible for integrating loyalty, POS, and order management systems, as well as further developing GALERIA Plus. Using the LAYA Smart Data Platform, LAYA managed all partner interfaces, milestone-based project management, and close coordination between all stakeholders. The result: a timely, error-free go-live with high system stability and maximum satisfaction on both the customer and partner sides.<\/p>\n\n                                                                    <\/div>\n                            <\/div>\n                                            <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n\n\n\n<div id=\"das-team\" class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center has-xx-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--75);margin-bottom:var(--wp--preset--spacing--75)\">Our team<\/h2>\n<\/div>\n\n\n\n<div id=\"premium-lottie-54c95dac7f9f\" class=\"wp-block-premium-lottie premium-lottie-wrap premium-lottie-54c95dac7f9f  das-team-lottie-animation\"><div class=\"premium-lottie-animation premium-lottie-svg\" data-lottieurl=\"https:\/\/layagroup.de\/wp-content\/uploads\/2025\/03\/Personen_Spalte-1_2x.png-1.json\" data-trigger=\"none\" data-start=\"0\" data-end=\"100\" data-speed=\"0.2\" data-loop=\"true\" data-render=\"svg\" data-reverse=\"false\" data-scrollspeed=\"4\"><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center has-xx-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--75);margin-bottom:var(--wp--preset--spacing--75)\">Client testimonials<\/h2>\n\n\n\n            <div class=\"slider-wrapper slider-type-quotes slider-content-align-top nav-position-default \">\n            <div class=\"slider-init\">\n                                        <div class=\"slider-item slider-item-quotes\">\n                                                            <div class=\"quote-wrapper\">\n                                    <div class=\"quote-media\">\n                                        <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"793\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2024\/02\/Alexa_Portrait.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/layagroup.de\/wp-content\/uploads\/2024\/02\/Alexa_Portrait.jpg 800w, https:\/\/layagroup.de\/wp-content\/uploads\/2024\/02\/Alexa_Portrait-300x297.jpg 300w, https:\/\/layagroup.de\/wp-content\/uploads\/2024\/02\/Alexa_Portrait-150x150.jpg 150w, https:\/\/layagroup.de\/wp-content\/uploads\/2024\/02\/Alexa_Portrait-768x761.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>                                        <div class=\"quote-author\">\n                                            <p class=\"name\">Alexa Deters<\/p>\n                                            <p class=\"position\">Director Marketing &#038; CRM, GALERIA<\/p>\n                                        <\/div>\n                                    <\/div>\n                                    <div class=\"quote-content\">\n                                                                                    <p class=\"word-break\">\u201cWith the help of LAYA Solutions, we have modernised our previous CRM and customer data management platform in record time. We have thus laid the foundation for making our business model much more digital, data-based and customer-centric. Both the technical and professional support provided by LAYA is a fundamental building block for us in implementing our strategy. LAYA Solutions provides us with optimal support to address our customers at all touchpoints with the most relevant and personalised offers possible based on customer insights and smart data.\u201d<\/p>\n                                                                            <\/div>\n                                <\/div>\n                                                <\/div>\n                                        <div class=\"slider-item slider-item-quotes\">\n                                                            <div class=\"quote-wrapper\">\n                                    <div class=\"quote-media\">\n                                        <img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1066\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2024\/01\/kundenstimmen-avl.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/layagroup.de\/wp-content\/uploads\/2024\/01\/kundenstimmen-avl.jpg 1600w, https:\/\/layagroup.de\/wp-content\/uploads\/2024\/01\/kundenstimmen-avl-300x200.jpg 300w, https:\/\/layagroup.de\/wp-content\/uploads\/2024\/01\/kundenstimmen-avl-1024x682.jpg 1024w, https:\/\/layagroup.de\/wp-content\/uploads\/2024\/01\/kundenstimmen-avl-768x512.jpg 768w, https:\/\/layagroup.de\/wp-content\/uploads\/2024\/01\/kundenstimmen-avl-1536x1023.jpg 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/>                                        <div class=\"quote-author\">\n                                            <p class=\"name\">Anne von Loebbecke<\/p>\n                                            <p class=\"position\">VP Marketing SportScheck GmbH<\/p>\n                                        <\/div>\n                                    <\/div>\n                                    <div class=\"quote-content\">\n                                                                                    <p class=\"word-break\">\u201cWe have been working with LAYA in the areas of membership and loyalty marketing since 2020. The data and AI-optimised approach enables us to offer our customers individual offers and services along the entire consumer journey\u201d<\/p>\n                                                                            <\/div>\n                                <\/div>\n                                                <\/div>\n                                        <div class=\"slider-item slider-item-quotes\">\n                                                            <div class=\"quote-wrapper\">\n                                    <div class=\"quote-media\">\n                                        <img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"1066\" src=\"https:\/\/layagroup.de\/wp-content\/uploads\/2024\/01\/kundenstimmen-mo.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/layagroup.de\/wp-content\/uploads\/2024\/01\/kundenstimmen-mo.jpg 1600w, https:\/\/layagroup.de\/wp-content\/uploads\/2024\/01\/kundenstimmen-mo-300x200.jpg 300w, https:\/\/layagroup.de\/wp-content\/uploads\/2024\/01\/kundenstimmen-mo-1024x682.jpg 1024w, https:\/\/layagroup.de\/wp-content\/uploads\/2024\/01\/kundenstimmen-mo-768x512.jpg 768w, https:\/\/layagroup.de\/wp-content\/uploads\/2024\/01\/kundenstimmen-mo-1536x1023.jpg 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/>                                        <div class=\"quote-author\">\n                                            <p class=\"name\">Martin Opitz<\/p>\n                                            <p class=\"position\">Head of Digital Marketing &#038; CRM Leiner &#038; kika M\u00f6belhandels GmbH<\/p>\n                                        <\/div>\n                                    <\/div>\n                                    <div class=\"quote-content\">\n                                                                                    <p class=\"word-break\">\u201cWith LAYA Solutions, we are able to excite our customers and club members with personal, individualised messages and offers through the communication channel that is most relevant for them. LAYA Solutions is a reliable and dynamic partner with broad expertise in data-driven CRM that optimally prepares us for the future.\u201d<\/p>\n                                                                            <\/div>\n                                <\/div>\n                                                <\/div>\n                            <\/div>\n        <\/div>\n    <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Smart Data Platform + intelligent consulting x operational excellence = LAYA Solutions. LAYA Solutions stands for intelligent, data-based retail solutions. With our LAYA Smart Data Platform, we offer an end-to-end solution for intelligent customer data management \u2013 as well as operational services and consulting in the areas of CRM management, campaign management and analytics, and [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2501","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>LAYA Solutions - LAYA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/layagroup.de\/en\/laya-solutions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"LAYA Solutions - LAYA\" \/>\n<meta property=\"og:description\" content=\"Smart Data Platform + intelligent consulting x operational excellence = LAYA Solutions. LAYA Solutions stands for intelligent, data-based retail solutions. 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